How it works
Getting your store online is simpler than you might think
We handle the technical and operational side of running an online merchandise store. You provide the branding and product direction — we take care of the rest.
Five steps from idea to live store
Submit a store request
Fill out our request form or contact us directly. Tell us about your organization, who will be buying, and what kind of products you're interested in — apparel, bags, drinkware, accessories, or a mix.
We review and follow up
A member of our team will reach out to discuss your needs in more detail. We'll talk about store access (open to the public or password-protected), decoration methods (screen print, embroidery, DTG), and your target launch date.
Product selection and pricing
Based on your budget and audience, we'll recommend products that make sense for your store. You'll approve the product lineup and see pricing before anything goes live. No guesswork on what things cost.
Store setup and review
We build your store with your branding — logo, colors, organization name, and product pages. You'll get a preview link to review everything before it goes live. Request changes if needed.
Launch and share
Once approved, your store goes live. Share the link with your team, post it on social media, or include it in emails. Buyers order and pay online; products are produced and shipped directly to them.
We take care of the parts that slow most organizations down
If you've ever run a merchandise order with paper forms and a single bulk delivery, you know how much work it is. An online store changes that.
- Collecting individual payments or checks
- Tracking sizes and order details in spreadsheets
- Placing and managing bulk production orders
- Storing, sorting, and distributing merchandise
- Handling customer service for individual orders
Store operations on our end
Your store runs on established promotional products and print-on-demand platforms. We coordinate the setup and ongoing management.
- Store design, product pages, and checkout setup
- Decoration files and product mockups
- Order processing and production coordination
- Direct shipping to individual buyers
- Store updates when you want to add or remove products
How orders get produced and shipped
Free Company Stores is a lead-generation and setup service. Actual product fulfillment is handled through established promotional merchandise platforms such as MOQ1, Bold Promo, and similar partners with production and shipping infrastructure already in place.
Made-to-order production
Most products in your store are produced after an order is placed. That means no upfront inventory purchase and no leftover stock at the end of a season.
Shipped to the buyer
Orders ship directly to the person who placed them — whether that's an employee, a parent, a student, or a supporter. Your organization doesn't need to act as the middleman.
Frequently asked questions
Is there a cost to set up a store?
Store setup is typically provided at no charge. Product pricing is set per item and varies based on product type, decoration method, and quantity.
How long does it take to launch?
Most stores can be live within one to two weeks after we have your branding assets and approved product list. Timelines vary based on decoration complexity and product availability.
Can we control who has access to the store?
Yes. Stores can be open to the public or password-protected so only your team, school, or organization members can order.
Can we update products after launch?
Absolutely. Seasonal changes, new products, and discontinued items can be updated. Contact us when you're ready to make changes.
Do we need to buy inventory upfront?
No. Products are produced on demand as orders come in. You won't need to purchase stock in advance or manage a warehouse.
Let's get your store started
Fill out a store request and we'll be in touch to walk through the details.